What do we offer?
Hardware Support & Maintenance is delivered through nationwide, mobile and on-site service teams complemented by diagnostic facilities prior to dispatch, delivering high levels of first touch resolution and system recovery. With a large field of Engineers coverage up to 24/7, Invistech offers one of Irelands largest independent engineering forces. This means fast and cost-effective coverage whatever your location, IT infrastructure or requirements.
Advantages?
Invistech supports the development and promotion of IT service management best practice, standards and qualifications. This means you benefit from industry recognised best practice and a standardised approach. Our Hardware Support & Maintenance:
- Ensures a fix within the contracted service levels
- Enhances a warranty or response only service to a committed fix service
- Offers Nationwide coverage, up to 24hrs x 7 days
- Never compromises warranty as we only use vendor approved parts, driven by our vendor accreditations and authorised service partnerships
- Maintenance targets range from 2 or 4 hours and next business day
- Dedicated site engineers, shared service teams, mobile engineers
